Chelsea and I woke early the next day, intent on returning the car immediately, and proud to be just within the mileage allowance (200 kilometers) for a one day rental. It needed to be returned by 10, so we left before 8 am, with 177 km on the dashboard, confident of ourselves and armed with our Avis map, showing a center located directly in the heart of the old city of Haifa.
Two hours, 50 kilometers, several stops asking for directions, and a decent amount of swearing and shouting from me, coupled with unanswered phone calls at the center, and I decided to head toward the center just on the edge of Haifa, which, while less convenient and off of the map of Haifa that Avis equipped us with, proved much easier to find. However, by this time, we were 33 kilometers over the limit allowed, which would cost us an additional 60 shekels in fees. Also, when we arrived, we were informed that the center we had been circling the old city for an hour trying to find has been closed for a year, even though it is still on their map. And now they want me to pay an overage fee. Unacceptable.
After a bit of a heated discussion with the agent at the Avis center, and the involvement of the manager, I succeeded in convincing my way out of the extra fee. That's right, Avis, don't mess with me.
Sunday, December 20, 2009
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